Exploring Nonviolent Communication (NVC) by Marshall Rosenberg, Ph.D.
What is Nonviolent Communication?
NVC is a way to focus our attention to facilitate connection
Marshall wanted to highlight the similarity with Gandhi and MLK movements for social justice
What are Needs/Values?
Needs represent life's desires for resources within us
Differentiating Needs & Strategies
Strategies are what we use/do to meet our needs
What's Your Passion & Needs Behind Them
Our passions guide us to what brings us the most alive
Our "Enlightened Inner-Giraffe"
Our Inner-Giraffe lives in the truth of our experience, knowing what will serve life the best
What are Feelings?
Feelings tell us the level of life fulfillment of our needs
What are Judgments?
Two types of judgments: 1. Moral Judgments (right/wrong), 2. Value Judgments (level of satisfaction of needs)
Empathy for our Judgments
Judging our judgments causes depression. Empathy for our judgments is the way out
Sharing Power with a Talking Stick
Taking turns is foundational to sharing power in communication
Using Requests to Keep Flow Going
Requests can be used to keep a conversation alive
Hearing "No" After Making a Request
Requests are differentiated from Demands by being okay with "No"
Table of Contents 1. Services Provided 2. Prices And Payment 3. Shipping And Delivery 4. Guarantees And Warranties 5. Returns, Refunds And Complaints 6. Limitation Of Liability 7. Intellectual Property Rights 8. Future Changes 9. Governing Law 1. Services Provided Consulting, Coaching, Training, Facilitation services are provided. Nonviolent Communication (NVC) is not therapy -- not a clinical service. Nonviolent Communication is a "language of life" -- reference the book with that title by Marshall Rosenberg, PhD. The purpose of coaching and training is to provide information about NVC related practices. While you may be invited to bring real life situations for practice, we will only work with feelings of intensity 5 or less out of 10 (being the most intense) -- i.e. not working with trauma. Consulting clients, coaching clients and workshop participants are responsible for their own personal emotional safety. 2. Prices And Payment Prices for workshops or events are listed in the website; promotional codes may provide discounts to stated prices. Hourly service prices are negotiated and agreed by all parties and confirmed via email. Payment is expected before the scheduled session begins. Services scheduled may be canceled without penalty if done with 24 hours notice. 3. Shipping And Delivery Not applicable at this time. 4. Guarantees And Warranties No guarantees or warranties are provided. 5. Refunds And Complaints Requests for refunds are handled on a case-by-case basis, in a good-faith effort to acknowledge everyone's needs. Some trainings require changes to be notified some time before the event and are listed in the event description. Complaints should be directed through the Contact form on the home page; the consultant providing the service will communicate in integrity with the values of nonviolent communication (NVC). If an impasse is reached, and the stakes warrant, another NVC mediation will be used to address the complaint. 6. Limitation Of Liability Liability is limited to the cost of the services provided. Not liable for any indirect damages that may occur. 7. Intellectual Property Rights All materials provided in trainings, workshops or coaching sessions are copyrighted and for personal use only. 8. Future Changes From time to time we may change the Terms & Conditions either because of changes in our business, or due to changes in governing law. If you opt-in to the mailing list, any changes will be included at the bottom of the next newsletter. 9. Governing Law These Terms & Conditions follow applicable laws of the City of San Jose, the County of Santa Clara, the State of California, and the United States of America.