• Videos

    Exploring Nonviolent Communication (NVC) by Marshall Rosenberg, Ph.D.

    What is Nonviolent Communication?

    NVC is a way to focus our attention to facilitate connection

    Why "Nonviolent"?

    Marshall wanted to highlight the similarity with Gandhi and MLK movements for social justice

    What are Needs/Values?

    Needs represent life's desires for resources within us

    Differentiating Needs & Strategies

    Strategies are what we use/do to meet our needs

    What's Your Passion & Needs Behind Them

    Our passions guide us to what brings us the most alive

    Our "Enlightened Inner-Giraffe"

    Our Inner-Giraffe lives in the truth of our experience, knowing what will serve life the best

    What are Feelings?

    Feelings tell us the level of life fulfillment of our needs

    What are Judgments?

    Two types of judgments: 1. Moral Judgments (right/wrong), 2. Value Judgments (level of satisfaction of needs)

    Empathy for our Judgments

    Judging our judgments causes depression. Empathy for our judgments is the way out

    Sharing Power with a Talking Stick

    Taking turns is foundational to sharing power in communication

    Using Requests to Keep Flow Going

    Requests can be used to keep a conversation alive

    Hearing "No" After Making a Request

    Requests are differentiated from Demands by being okay with "No"

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Table of Contents
1. Services Provided
2. Prices And Payment
3. Shipping And Delivery
4. Guarantees And Warranties
5. Returns, Refunds And Complaints
6. Limitation Of Liability
7. Intellectual Property Rights
8. Future Changes
9. Governing Law


1. Services Provided
Consulting, Coaching, Training, Facilitation services are provided. Nonviolent Communication (NVC) is not therapy -- not a clinical service. Nonviolent Communication is a "language of life" -- reference the book with that title by Marshall Rosenberg, PhD. The purpose of coaching and training is to provide information about NVC related practices. While you may be invited to bring real life situations for practice, we will only work with feelings of intensity 5 or less out of 10 (being the most intense) -- i.e. not working with trauma. Consulting clients, coaching clients and workshop participants are responsible for their own personal emotional safety.

2. Prices And Payment
Prices for workshops or events are listed in the website; promotional codes may provide discounts to stated prices. Hourly service prices are negotiated and agreed by all parties and confirmed via email. Payment is expected before the scheduled session begins. Services scheduled may be canceled without penalty if done with 24 hours notice.

3. Shipping And Delivery
Not applicable at this time.

4. Guarantees And Warranties
No guarantees or warranties are provided.

5. Refunds And Complaints
Requests for refunds are handled on a case-by-case basis, in a good-faith effort to acknowledge everyone's needs. Some trainings require changes to be notified some time before the event and are listed in the event description. Complaints should be directed through the Contact form on the home page; the consultant providing the service will communicate in integrity with the values of nonviolent communication (NVC). If an impasse is reached, and the stakes warrant, another NVC mediation will be used to address the complaint.

6. Limitation Of Liability
Liability is limited to the cost of the services provided. Not liable for any indirect damages that may occur.

7. Intellectual Property Rights
All materials provided in trainings, workshops or coaching sessions are copyrighted and for personal use only. 

8. Future Changes
From time to time we may change the Terms & Conditions either because of changes in our business, or due to changes in governing law. If you opt-in to the mailing list, any changes will be included at the bottom of the next newsletter.

9. Governing Law
These Terms & Conditions follow applicable laws of the City of San Jose, the County of Santa Clara, the State of California, and the United States of America.
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